You also need the cable that came with your iPhone, or another compatible cable, to connect your iPhone to the computer. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. SMS filters are a great tool to sort messages into different categories.
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So, clearing the cache memory will resolve the problem of the iPhone not receiving verification code texts. Many of us use the Focus feature to avoid distractions while doing work. If it’s enabled, you may not see verification codes on your iPhone. If your iPhone does not receive verification texts, it can be frustrating and rent expense accountingtools put your accounts at a higher risk of being compromised as you are unable to verify that you’re trying the owner. Save time by starting your support request online and we’ll connect you to an expert. Whenever you sign in with your Apple ID on a new device or browser, you’ll confirm your identity with your password plus a six-digit verification code.
Thankfully there are a number of troubleshooting steps that help fix iPhone verification text issue. Call your carrier’s customer support line or get on its website to access the chat feature to speak with support. If there’s no way to receive those texts, however, it can leave your accounts vulnerable.
After you erase your iPhone, you can restore your data and settings from a backup. If you didn’t back up your iPhone, you can set it up as a new device and then download any data that you have in iCloud. If your carrier confirms no issues, but you still can’t connect to a cellular network, reach out to Apple Customer Support for further assistance.
After you scan your QR code, you’ll get confirmation that your Authenticator codes have been transferred. Google encrypts Authenticator codes both in transit and at rest across our products. This means that your codes remain encrypted in our systems and protected from any potential bad actors. If you’re using a PC, make sure that it has Windows 10 or later, and that the Apple Devices app or iTunes is installed.
Sometimes, you cannot receive verification texts on your iPhone due to blocking them. You might not even be aware that you had blocked these texts in the past, but it’s worth checking to see if this is, in fact, the case. If you don’t have a trusted device handy, you can have a verification code sent to your trusted phone number as a text message or phone call. If you have a trusted device running iOS 9 or later, OS X El Capitan or later, iPadOS 13 or later, or watchOS 6 or later, the verification code is displayed automatically on your trusted devices. Another possible reason could be an SMS filter that is enabled on your iPhone that automatically filters Spam numbers; thus, you are not receiving verification texts in your message app. However, there are solutions that you can follow below to fix this error.
Contact Your Carrier Provider or Apple Customer Support
Power your iPhone back on and check to see whether you are now able to receive verification code texts for the security of your accounts. If you use security questions with your Apple ID, or if you don’t have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. Sometimes, the solution to being able to receive verification texts on your device is as simple as some of your information being incorrect.
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That’s why many of us neglect to recharge one of our phone numbers regularly. Consequently, if a verification code SMS is sent to a number that hasn’t been recharged, you won’t receive it. Apple has an integrated Message Filtering feature that blocks spam and telemarketing numbers. The feature is helpful because it lets you not worry about receiving marketing messages all day. However, it sometimes blocks verification messages from various services.
- Click Didn’t Get a Code on the sign in screen and choose to send a code to your trusted phone number.
- Another possible reason could be an SMS filter that is enabled on your iPhone that automatically filters Spam numbers; thus, you are not receiving verification texts in your message app.
- By default, encrypted iCloud notifications send the two-factor authentication codes to your trusted Apple devices.
- If this is enabled on your iPhone, you may not get notifications for certain flagged messages categorized as Spam.
- Other times, you might have to rely on your cell phone carrier to provide the fix for you.
Not receiving verification texts is frustrating and can compromise your accounts. It’s possible that the problem with your iPhone’s inability to receive verification code texts is not even something occurring on your end. If your iPhone is incapable of receiving verification texts, it can increase the risk that your accounts may be accessed by someone else.
From your iPhone, iPad, or Apple Watch
If you know that you’re the person trying to sign in but don’t recognize the location, you can still tap Allow and view the verification code. If you’re not the one trying to sign in, tap Don’t Allow to block the sign-in attempt. With two-factor authentication, you don’t need to remember any security questions. We verify your identity exclusively using your password and verification codes sent to your trusted devices and phone numbers. When you enroll in two-factor authentication, we keep your old security questions on file for two weeks in case you need to return your account to its previous security settings.
Contact Apple Support
If you can’t complete any of these steps, if you’re still prompted for a passcode, or if you need any other assistance, contact Apple Support. If you see the passcode screen, you need to turn off your iPhone and start again. If you’re already using two-factor authentication with your Apple ID, you can’t turn it off. If you updated to two-factor authentication inadvertently, you can turn it off within two weeks of enrollment. If you do, your account is less secure and you can’t use features that require a higher level of security. Two-factor authentication is designed to make sure that you’re the only person who can access your account.
But when our inbox is full, it prevents us from receiving more messages. To avoid this issue, make it a habit to delete old and unnecessary messages regularly. Under the SMS/MMS option, select “Blocked Contacts” and tap Edit in the top right corner to view the list of blocked contacts. If the hard reset solution doesn’t work for you, you can toggle on and off Airplane Mode on your iPhone. You can take things a step further by hard resetting your iPhone to see if that’s the fix.
If none of the above methods work for you, try contacting your Carrier service. For example, if your carrier is AT&T, you can call and provide them with all the info about the error you are facing. They will then check if any Spam blockers are enabled on your number and sort out any other errors. Within a day, you will receive the verification texts on your iPhone.
When it comes to receiving verification codes, email is not an option. By default, encrypted iCloud notifications send the two-factor authentication codes to your trusted Apple devices. As a backup, you can receive the code via SMS on a trusted telephone number or as an automated voice message. If nothing has worked so far and you’re not receiving verification code texts iPhone, it’s time to perform a factory reset. If you’re still wondering why can’t I receive verification codes on my iPhone even after restarting it, it may be due to poor cellular reception. Look at the signal bars at the top-right corner of your device’s screen.
